Effective Date: May 22, 2025

1. Introduction
Welcome to tech.efillooc.in. We respect your privacy and are committed to protecting your personal data in accordance with the Digital Personal Data Protection Act (DPDP), 2023, and other applicable laws in India. This Privacy Policy explains how we collect, use, store, and safeguard your personal information.

2. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, and any other information you voluntarily provide through forms, comments, or email communication.
  • Usage Data: Information such as IP address, browser type, pages visited, time spent, and referring URLs for analytics and optimization.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings.

3. Lawful Basis for Processing (DPDP Compliance)
We collect and process personal data only when:

  • You have given clear and informed consent;
  • It is necessary for the performance of a service or in response to your request;
  • It is required to comply with a legal obligation.

4. Purpose of Data Collection

Your data may be used for:

  • Operating and maintaining the website
  • Responding to comments, feedback, or inquiries
  • Sending newsletters or updates (only if you opt in)
  • Monitoring website usage for analytics
  • Improving website performance and user experience

5. Consent and Withdrawal

We collect and use personal data only with your consent. You may withdraw your consent at any time by contacting us at admin@efillooc.in. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

6. Your Rights Under DPDP

As a Data Principal under the DPDP Act, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or outdated information
  • Erase personal data, subject to legal or contractual obligations
  • Nominate another person to exercise your rights in case of incapacity or death

To exercise these rights, please contact us using the information provided below.

7. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.

9. Children’s Privacy
Our website is not directed toward children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Grievance Redressal
If you have any concerns or complaints regarding the handling of your personal data, you may contact our Grievance Officer:

Grievance Officer
Name: VN Mohan
Email: admin@efillooc.in
Response Time: Within 7 working days

11. Changes to This Privacy Policy
We may update this policy from time to time to comply with legal or operational requirements. Any changes will be reflected on this page with an updated effective date.

12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: admin@efillooc.in
Website: https://tech.efillooc.in